Travel Experience Specialist

2 days ago


Sydney, New South Wales, Australia Travel Trade Recruitment Full time

Are you passionate about crafting unforgettable travel experiences? We're looking for an enthusiastic Travel Experience Specialist. If you thrive in a fast-paced environment and love delivering top-notch service, we want to hear from you.


Key Responsibilities:

  • Handle reservations, amendments, and cancellations for clients, ensuring accuracy and efficiency.
  • Utilize GDS systems (Sabre, Galileo, Amadeus) to book flights, hotels, and other travel services.
  • Provide excellent customer service by assisting clients with travel inquiries and offering expert recommendations.
  • Liaise with suppliers and vendors to coordinate travel arrangements and resolve booking issues.
  • Maintain detailed records of reservations, transactions, and customer communications.
  • Stay updated on travel industry trends.

**What We Offer:**

We offer a competitive salary of $65K + Super + incentives, as well as a hybrid working model that allows you to work from home and in the office. You'll also have opportunities for growth within a leading travel organisation, access to exclusive travel discounts and perks, and be part of a collaborative and passionate team.

**Requirements:**

  • Experience: Previous experience in a travel consultant or reservations role.
  • GDS Expertise Required: Proficiency in Sabre, Galileo, or Amadeus.
  • Organizational Skills: Ability to multitask and manage time effectively.
  • Attention to Detail: Accuracy is essential when handling bookings and client information.
  • Communication Skills: Strong verbal and written communication abilities.
  • Customer Service Orientation: A passion for helping clients and exceeding their expectations.


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