Travel Experience Specialist
2 days ago
Are you passionate about crafting unforgettable travel experiences? We're looking for an enthusiastic Travel Experience Specialist. If you thrive in a fast-paced environment and love delivering top-notch service, we want to hear from you.
Key Responsibilities:
- Handle reservations, amendments, and cancellations for clients, ensuring accuracy and efficiency.
- Utilize GDS systems (Sabre, Galileo, Amadeus) to book flights, hotels, and other travel services.
- Provide excellent customer service by assisting clients with travel inquiries and offering expert recommendations.
- Liaise with suppliers and vendors to coordinate travel arrangements and resolve booking issues.
- Maintain detailed records of reservations, transactions, and customer communications.
- Stay updated on travel industry trends.
**What We Offer:**
We offer a competitive salary of $65K + Super + incentives, as well as a hybrid working model that allows you to work from home and in the office. You'll also have opportunities for growth within a leading travel organisation, access to exclusive travel discounts and perks, and be part of a collaborative and passionate team.
**Requirements:**
- Experience: Previous experience in a travel consultant or reservations role.
- GDS Expertise Required: Proficiency in Sabre, Galileo, or Amadeus.
- Organizational Skills: Ability to multitask and manage time effectively.
- Attention to Detail: Accuracy is essential when handling bookings and client information.
- Communication Skills: Strong verbal and written communication abilities.
- Customer Service Orientation: A passion for helping clients and exceeding their expectations.
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