Patient Navigator

3 weeks ago


Parkville, Victoria, Australia Peter Mac Full time

pbJobSummary/b/ppClinicalHaematologyatPeterMacisseekingahighlymotivatedandexperiencedPatientNavigatortojoinourteam.AsaPatientNavigator,youwillplayacriticalroleinprovidingadministrativesupporttotumourstreamcliniciansandassistingpatientswithnavigatingthroughthecancercaresystem./ppbKeyResponsibilities/b/pulliProvideasinglepointofcontactforpatientsandtheircarers,andactasaliaisonbetweenpatientsandtheirclinicalteam./liliManagepatientrecords,ensuringaccurateandtimelyinformationisavailabletoclinicians./liliCoordinatepatientappointments,includingschedulingandsequencing,toensureefficientpatientflow./liliResolvepatientqueriesandconcerns,andescalatecomplexissuestoseniorstaffasneeded./liliWorkcollaborativelywiththeHaematologyspecialistnurses,streamleadandseniormedicalstafftoensureseamlesspatientcare./li/ulpbRequirements/b/pulliRelevantCertificate/Diplomaorseveralyears'experienceinanadministrationsetting./liliStrongcustomerserviceskills,withtheabilitytocommunicateeffectivelyandrespectfullywithpatientsandstaff./liliDemonstratedskillsintheuseofITsystems,preferablyinahealthcaresetting./liliCompetentintheuseoftheMicrosoftOfficeSuite./li/ulpbWhyWorkforPeterMac?/b/pulliPeterMacoffersarangeofbenefitstosupportourpeoplebothpersonallyandprofessionally./liliOurstaffbenefitsincludeaward-winningfacilities,professionaldevelopmentandevents,ahealthandwellbeingprogram,flexibleworkpracticesandpolicies,andfinancialbenefitssuchassalarypackaging./liliWeencourageapplicationsfromAboriginalandTorresStraitIslanderpeople,allmembersoftheLGBTQIcommunity,andpeoplewithadisability./li/ul


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