Skilled Hardware System Professional

4 days ago

Alice Springs, Northern Territory, Australia beBeeAdministrator Full time
Job Description

The Multi-Domain Solutions Group has an opening for a skilled Hardware System Administrator to support our Incident and Service Request Response Team. This challenging role requires an active TS/SCI security clearance, ability to pass US Government medical and psychological exams, and excellent problem-solving skills.

The successful candidate will work in a collaborative environment with teammates and key stakeholders to ensure mission continuity and support 24x7 operations.

Key Responsibilities:
  • Communicate with customers and technical components to understand incidents, service requests or problems.
  • Research problems by accessing internal and external knowledge databases.
  • Perform hardware troubleshooting, repair, replacement and incident resolution.
  • Ensure performance meets established Performance Requirement Standards.
  • Facilitate technical communications between operations and development staff.
  • Distribute defect reports and system data collected during anomaly investigations.
  • Plan and coordinate maintenance activities, perform upgrades and support the transition and acceptance of new and modified systems.
  • Analyze customer problems and implement appropriate corrective action to initiate a repair and return to service in the field.
  • Assist with property and asset management.

Required Skills and Qualifications:

  • TS/SCI with Polygraph is required.
  • BA degree and 4-8 years of prior relevant experience, Masters with 2-6 years of prior relevant experience or additional years of experience in lieu of degree.
  • Security+.
  • Proven computer hardware and system troubleshooting skills.
  • System administration skills.
  • Ability to recognize and analyze problems, errors, provide innovative solutions to complex problems and respond appropriately.
  • Ability to work in a fast-paced, collaborative team environment.
  • Ability to carry/lift 30 pounds of equipment.

Benefits:

  • A challenging, dynamic work environment.
  • A chance to work with a highly collaborative team.
  • The opportunity to develop your skills and expertise.

Others:

  • Leidos offers a range of benefits, including a competitive salary, comprehensive health insurance, and opportunities for professional growth and development.

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