Day-to-Day Operations Manager

5 days ago


Melbourne, Victoria, Australia beBeeOperational Full time $90,000 - $120,000
Job Overview:
Operations Supervisor
We are seeking a highly skilled and experienced Operations Supervisor to manage our day-to-day operations, ensuring seamless execution for our Short-term Rental properties.
Responsibilities:
  • Act as the primary point of contact for clients and the offshore team.
  • Manage daily requests, escalations, tickets, and calls.
  • Distribute workload effectively to meet deadlines.
  • Analyse team performance, KPIs, and client updates.
  • Ensure high-quality service delivery and excellent client satisfaction.
  • Collaborate with the Head of Operations on daily operations.
  • Support other business areas as required.
Requirements:
  • Proven experience in account management or related fields.
  • Background in real estate, recruitment, or fast-paced industries is desirable.
  • Strong organisational skills, time-management skills, and ability to handle competing priorities.
  • Excellent communication skills for engaging with clients and team members.
  • Analytical mindset to report on KPIs and drive performance.
  • Effective problem-solving skills with escalation abilities.


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