eBike Mobility Specialist

3 days ago

Brisbane, Queensland, Australia beBeeUrban Full time $60,000 - $70,000

Job Overview:

We are seeking a Sales & Communications Specialist to join our dynamic team, where you will play a pivotal role in promoting sustainable urban mobility through eBike transport solutions.

The ideal candidate will have a proven track record in sales or customer service, with excellent interpersonal and communication skills. You will be responsible for developing a deep understanding of our eBike offerings and staying informed about industry trends to effectively communicate their benefits to customers.

  • Sales & Product Expertise:
  • Customer Engagement:
  • Operational Support:
  • Community Outreach:

Key Responsibilities:

Sales & Product Expertise: Develop a deep understanding of our eBike offerings and stay informed about industry trends to effectively communicate their benefits to customers.

Customer Engagement: Provide exceptional sales and service experiences for customers in-store, over the phone, at-home appointments, and at events, addressing their needs and concerns.

Operational Support: Assist with accessorising and setting up eBikes, coordinate customer service experiences, and maintain and improve the sales floor, office, and storage areas.

Community Outreach: Conduct road appointments for subscription services and handovers, and occasionally attend community events to raise awareness of eBikes as a viable car alternative.

Requirements:

  • Proven experience in a sales or customer service role, preferably with meeting sales targets.
  • Excellent interpersonal and communication skills with a professional and empathetic approach to customers.
  • Ability to manage and organise work systematically and timely, with a knack for efficient administrative tasks.
  • Demonstrated ability to thrive in a collaborative team environment.
  • A current, full driver's licence.
  • Availability to work Tuesday - Saturday.
  • Enthusiasm for eBikes, active transport, and urban mobility.

Why Join Us?

Be part of a passionate team dedicated to making a positive impact on urban mobility. Enjoy learning and development opportunities, a flexible work environment, and the chance to ride a premium eBike.

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