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Business Operations Officer

2 months ago


Brisbane, Queensland, Australia The State of Queensland Full time
Job Description

About the Role

The State of Queensland is seeking a highly skilled and experienced Business Support Officer to join our team. As a Business Support Officer, you will provide high-level administrative support to our Program Directors, ensuring the smooth operation of our National Red Imported Fire Ant Eradication Program.

Key Responsibilities

  • Provide confidential secretarial and support functions, including diary management and email monitoring to two Program Directors.
  • Use discretion to redirect and respond to matters within defined boundaries, preventing unnecessary interruptions and screening telephone calls.
  • Liaise with stakeholders to ensure the Program Directors have the necessary papers, briefings, and attendees for meetings.
  • Use effective problem-solving to resolve issues in situations where procedures may not be entirely defined for both internal and external stakeholders.
  • Maintain accurate and secure records, adhering to established information management principles.
  • Arrange appointments, meetings, and events, including booking venues, travel, and accommodation.
  • Provide support for meetings, preparing agendas, papers, and minutes, prioritizing correspondence, and responding to outstanding queries.
  • Work closely with business units to ensure departmental standards are met for all outgoing correspondence.
  • Support the Program Directors in managing correspondence and ensuring deadlines are met for all departmental and ministerial documentation.
  • Maintain a high level of accuracy in all correspondence and administrative documents, using appropriate software programs and adhering to departmental standards.
  • Support the Program with other duties consistent with the duties and responsibilities of the position as directed by the Directors or nominated delegate.
  • Actively participate in a high-performing team by contributing to the quality improvement of operating procedures and checking of outputs.
  • Support a positive culture within the office, utilizing strong interpersonal communication to enable the delivery of effective and timely administrative services.

Mandatory Requirements

  • C class driver's licence
  • Sound understanding of executive support administration, human resources, work health and safety, and finance support acquired through experience, training, or relevant qualifications.
  • Word processing and spreadsheet experience, and ability to use enterprise systems and web-based applications.

About Us

The State of Queensland is committed to building inclusive cultures that respect and promote human rights and diversity. We are seeking a highly skilled and experienced Business Support Officer to join our team and contribute to the preservation and protection of Queensland's biosecurity.