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Residential Care Specialist

2 months ago


Cairns, Queensland, Australia Southern Cross Support Services Full time

About Southern Cross Support Services

We are a leading provider of residential care and support services for young people. Our mission is to create a safe, nurturing, and empowering environment where young people can flourish and reach their full potential.

We value and prioritize the well-being of both our clients and our team members. By adopting frameworks such as The Sanctuary Model, a trauma-informed model of care, we foster the emotional, social, moral, physical, and cultural well-being of everyone associated with SCSS.

Job Summary:

We are seeking compassionate and dedicated Residential Care Workers to join our team. As a Residential Care Worker, you will play a crucial role in providing day-to-day care and support to young people. Your responsibilities will include ensuring their safety, promoting their well-being, and assisting them in achieving their personal goals.

Key Responsibilities:

  1. Provide direct care and supervision to young people in a residential setting.
  2. Develop and implement individualized care plans.
  3. Assist with daily activities, including personal care, education, and recreational activities.
  4. Promote a safe and positive living environment.
  5. Build trusting relationships with young people, offering emotional support and guidance.
  6. Maintain accurate records and documentation.
  7. Follow organizational policies and procedures to ensure the safety and well-being of young people.

Requirements:

  1. Previous experience working with young people in a residential or similar care setting (not essential).
  2. A genuine passion for supporting and empowering young people.
  3. Understanding of child development and trauma-informed care practices.
  4. Flexibility to work shifts, including evenings, weekends, and holidays.
  5. Ability to use and access a smartphone for clocking in/out and shift notes.

What We Offer:

  1. Ongoing learning and development opportunities.
  2. Annual free flu vaccination.
  3. Reimbursement for maintaining first aid and CPR certifications.
  4. CEO scholarship program.
  5. Sonder complete care platform – 24/7 support.
  6. Corporate health care partners.
  7. Recognition – employee of the month, 5 and 10-year service awards.

We are committed to creating an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected, and that a variety of perspectives are not only welcome – they are essential to our success.