Healthcare Call Centre Supervisor

2 weeks ago


Ballarat, Victoria, Australia beBeeCustomer Full time $75,000 - $90,000

About Us

We are seeking a skilled leader to oversee the daily operations of our Phone Hub, managing incoming calls for our medical centres.

Responsibilities:

  • Lead and manage the team in our dedicated Phone Hub
  • Ensure services are delivered according to agreed standards, guidelines, and procedures
  • Manage rostering, reporting, and administrative tasks
  • Support with answering calls and assisting patients

About You

Mandatory: Excellent communication skills, leadership experience, previous experience in the healthcare industry, highly organised, positive attitude, excellent customer service skills, demonstrated integrity, and commitment to our guiding principles.

Desirable: A sound understanding of general practice.

What We Offer

An opportunity to work in a dynamic environment, delivering high-quality health services to our community. Our team is committed to excellence and we are looking for like-minded individuals to join us.



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