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Assistant Store Manager

2 months ago

Geelong, Victoria, Australia Telstra Full time
Job Title

Assistant Store Manager GEELONG

Job Summary

We're seeking a highly skilled and experienced Assistant Store Manager to join our team at Telstra Store Geelong. As a key member of our store leadership team, you will play a critical role in driving sales and customer experience targets, while coaching and developing our team members to achieve their full potential.

Key Responsibilities
  • Coach and develop team members to deliver exceptional customer service and sales results
  • Lead by example and demonstrate a strong work ethic, with a focus on operational excellence and customer satisfaction
  • Collaborate with the Store Manager to create a high-performing team, with a focus on sales, customer experience, and operational efficiency
  • Develop and implement business improvement initiatives to drive sales growth and customer satisfaction
  • Manage and resolve customer complaints in a timely and professional manner
  • Ensure compliance with Telstra's operating standards and processes
Requirements
  • Proven experience in a retail leadership role, with a strong track record of driving sales and customer experience results
  • Excellent communication and interpersonal skills, with the ability to coach and develop team members
  • Strong operational skills, with the ability to manage and improve store processes and procedures
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth
  • Highly motivated and results-driven, with a passion for delivering exceptional customer experiences
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance