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Senior Oracle Delivery Manager

1 month ago

Sydney, New South Wales, Australia Pyramid Global Technologies Full time
Job Description

About the role: Senior Oracle Delivery Manager

Mandatory- Has delivered and managed Oracle environments and ecosystems including and not limited to Oracle Applications, Oracle Cloud, Oracle Cloud HCM, CRM, SCM, Oracle Analytics and Business Intelligence, implementations, and related business transformations.

Critical Success Factors:

  • Financial awareness of client accounts and commitments. Management of costs to budget, ensuring timely invoicing and payments, including management of disputes. Ensuring WONs and SWONs are maintained and reportable as needed.
  • Managing and supporting staff, both onsite and offshore, ensuring adequate skills are maintained, including ensuring all staff always have valid competencies. All staff movements and absences are managed in-line with SLAs. Conducting regular feedback sessions with staff on performance, including seeking Client feedback on individuals and teams.
  • Accountable for adequate governance, ensuring strict controls are in place for the project. Risks are reported and managed in a manner that mitigates financial or branding impacts to the Client and TCS. Own any issues that arise in accordance with the contract and SLAs and in-line with client expectations. Be the point person for escalations.

Key Responsibilities:

  • Facilitating regular and as required Client meetings, ensuring all such meetings are planned, minuted, and resourced appropriately. Issue regular account and project reports, ensuring content is both timely and appropriate.

Experience and Background:

  • Delivered and managed Oracle environments and ecosystems including and not limited to Oracle Applications, Oracle Cloud, Oracle Cloud HCM, CRM, SCM, Oracle Analytics and Business Intelligence, implementations, and related business transformations.
  • Managed and has appreciation of Oracle ERP, SaaS, PaaS, IaaS.
  • Managed and delivered Oracle environment integrations with non-Oracle products and services.
  • Managed multiple resource pools with combinations of, and including staff, vendor, and client.
  • Managed and negotiated multivendor contracts and teams, operated in a multivendor environment either as the lead or otherwise supplier.
  • Managed or held a key position in business migrations and/or transformations.
  • Has experience in and with Organisation(al) Change Management (OCM) to a level that can assist and guide clients, teams, and staff.
Salary

The estimated salary for this role is around $100,000 - $120,000 per annum, depending on location and experience.