Customer Service and Sales Representative

2 weeks ago


Canberra, ACT, Australia AUSTRALIAN OUTDOOR LIVING Full time
About the Role

The primary function of this role is to provide efficient and effective customer service to our customers, offering appropriate solutions to enquiries and setting appointments for our sales teams.

We are seeking a highly motivated and professional individual who loves interacting with people to join our team as a Customer Service and Sales Representative.

Key Responsibilities
  • Provide exceptional customer service and offer appropriate solutions to customer enquiries
  • Create new leads and set appointments for the sales team both in person and over the phone (inbound enquiries only – no cold calling)
  • Communicate our products in a professional and enthusiastic manner, meeting customer needs and establishing a professional understanding of the products we offer
  • Schedule consultant resources and allocate workflow to sales teams
  • Attend daily, weekly and monthly target meetings
Requirements
  • Self-motivated, a go-getter with a winning attitude, Punctual, reliable and committed to the role
  • Excellent written and verbal communication skills
  • Professionally presented and have well-developed rapport building skills
  • Organised with exceptional attention to detail
  • Passionate about sales and respond positively to sales targets
  • Energetic and outgoing, enthusiastic and confident individual who loves interacting with other people over the phone and occasionally face to face
  • Experience in lead generation, outbound and inbound sales (highly desirable though not essential)
Benefits
  • Secure full-time salaried position
  • Extensive in-house training and ongoing support
  • A fun, friendly and high-performing team
  • Bonus incentives paid weekly for each generated appointment that sells and additional monthly incentive for extended target KPI's
  • Regular team building activities and events throughout the year
  • Access to staff benefits and programs
Salary Range:

$65,000 - $80,000 per annum, depending on experience



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