Product Support Specialist

1 week ago

Perth, Western Australia beBeeCustomerService Full time $65 - $90

We are seeking a Customer Service Representative to provide exceptional support to our customers.

The ideal candidate will have excellent communication skills, both written and verbal, strong problem-solving and conflict resolution abilities, empathetic and patient demeanor when dealing with customer concerns.

Key responsibilities include providing accurate information about products and services, assisting customers with product selection and order placement, troubleshooting and resolving customer issues, maintaining a high level of product knowledge, and staying updated on industry trends and changes.

To succeed in this role, you will need to possess strong interpersonal skills, be able to work collaboratively in a team environment, and adapt to changing processes and priorities.

About the Role:

  • Provide top-notch customer service and support
  • Assist customers with product selection and order placement
  • Troubleshoot and resolve customer issues
  • Maintain a high level of product knowledge
  • Stay updated on industry trends and changes

Requirements:

  • Excellent communication skills
  • Strong problem-solving and conflict resolution abilities
  • Empathetic and patient demeanor
  • Familiarity with automotive accessories and outdoor lifestyle products
  • Proficiency in using customer service software and CRMs
  • Ability to work collaboratively in a team environment

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive compensation package

  • Product Support Specialist

    1 week ago

    Perth, Western Australia Sandvik Full time

    Highly competitive remuneration package including salary sacrifice options, Length of Service Recognition, Flexible working options and Paid Parental Leave.- Employee Benefits & Wellness Program, Employee Referral Programs, and a comprehensive Employee Assistance Program.- Training, development, and career progression opportunities including study and...

  • Technical Product Support Specialist

    1 week ago

    Perth, Western Australia beBeeCustomerSupport Full time $90,000 - $110,000

    **Real Estate Support Specialist Wanted**We are seeking a skilled Technical Product Support Professional to join our team and provide exceptional customer experience to our clients.In this role, you will be an essential part of technical product support, assisting with post-onboarding to ad-hoc escalations for bugs and integration issues.You will work...

  • Specialist Support Coordinator

    2 weeks ago

    Perth, Western Australia Ark Support Coordination Full time $104,000 - $130,878 per year

    Company DescriptionArk Support Coordination is a social work-based organization focusing on supporting individuals with disabilities within the NDIS framework. The team has extensive experience in providing support to those with complex support needs, including those facing challenges such as justice system involvement, hospital discharges, child protection,...

  • Product Specialist

    2 weeks ago

    Perth, Western Australia Sandvik Full time

    Sandvik Mining and Rock Solutions- Product Specialist - Automation - Perth, WAOur Company and Culture- Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000...

  • Specialist Support Coordinator

    1 week ago

    Perth, Western Australia Springboard Support Coordination Full time $95,000 - $105,000 per year

    Specialist Support Coordinator (Level 3) - South of the RiverFull-Time or 0.8 FTE | $95K–$105K + Super | Fully Remote | Ultra-Flexible Hours | Supportive, Values-Led TeamAre you an experienced Level 3 Specialist Support Coordinator committed to making a meaningful impact in the lives of NDIS participants? Want a role that fits into your life instead of the...

  • Product Support Professional

    2 weeks ago

    Perth, Western Australia beBeeProductSupport Full time $60,000 - $90,000

    Becoming a Technical Product Support specialist involves promoting high-quality products and resolving complex issues for customers and company personnel.The ideal candidate will have tertiary qualifications in engineering or a similar field and possess experience or exposure to technical support within OTR tyres or heavy industry.Key responsibilities...

  • Product Specialist

    3 weeks ago

    Perth, Western Australia Endotherapeutics Full time

    Join to apply for the Product Specialist (Gynaecology) - WA role at Endotherapeutics3 days ago Be among the first 25 applicantsJoin to apply for the Product Specialist (Gynaecology) - WA role at EndotherapeuticsGet AI-powered advice on this job and more exclusive features.About UsEndotherapeutics is a leading medical devices distributor representing several...

  • Product Specialist

    2 weeks ago

    Perth, Western Australia Endotherapeutics Full time

    Join to apply for the Product Specialist (Gynaecology) - WA role at Endotherapeutics3 days ago Be among the first 25 applicantsJoin to apply for the Product Specialist (Gynaecology) - WA role at EndotherapeuticsGet AI-powered advice on this job and more exclusive features.About UsEndotherapeutics is a leading medical devices distributor representing several...

  • Cooking Products Specialist

    2 weeks ago

    Perth, Western Australia beBeeCustomer Full time $75,000 - $93,000

    Job DescriptionWe are seeking a skilled Cooking Products Specialist to deliver exceptional customer experiences by providing expert repairs and maintenance services for our customers' cooking products.As a specialist appliance service technician, you will play a vital role in ensuring complete customer satisfaction through expert repairs and thorough testing...

  • Product Specialist

    2 weeks ago

    Perth, Western Australia Talent Supply Full time

    I am looking for a Product Specialist to represent a cutting-edge portable power solution that's shaking up how work gets done in construction, mining, welding, and events.It's compact, reliable, quiet, low-emission, and it's winning fans fast.What's the role?- Own a national territory, and visit customers to demo units and support trials- Engage with...