Senior Venue Operations Manager

2 days ago

Cambridge, Massachusetts, Australia beBeeVenue Full time $60,000 - $80,000
Job Title

We are seeking an experienced Venue Manager to join our dynamic team. As a key member of the management team, you will be responsible for leading and managing the venue operations, ensuring exceptional customer service and creating a positive and inclusive work environment.

Key Responsibilities:
  • Lead the operational team to deliver exceptional customer experiences and achieve business objectives.
  • Develop and implement strategies to improve venue sales, profitability, and customer engagement.
  • Mentor and coach staff to enhance their skills and knowledge, providing opportunities for growth and development.
  • Monitor and control costs, ensuring financial performance meets or exceeds expectations.
Requirements:
  • Minimum 2 years' experience in hospitality management, preferably in restaurants or pubs.
  • Proven leadership skills with the ability to motivate and inspire teams.
  • Strong communication and interpersonal skills, with the ability to build relationships with colleagues, customers, and suppliers.
  • Basic understanding of RSA, RSG, TAB Basics & Advanced, and other relevant legislation.
  • Ability to work under pressure, think critically, and make informed decisions.
What We Offer:
  • Uncapped earning potential through our performance-based incentive program.
  • A fast-paced, dynamic work environment with opportunities for growth and development.
  • Exclusive discounts across various retailers and partner businesses.
  • Birthday perks and recognition programs to celebrate your achievements.
  • Endless career progression opportunities within our growing company.
How to Apply:

If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we want to hear from you. Submit your application today and take the first step towards a rewarding and challenging career.

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