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Customer Service Liaison

2 weeks ago

Brisbane, Queensland, Australia Gadens Full time

We are looking for a Customer Service Liaison to join our growing Brisbane office.

About the Role

In this role, you will be responsible for managing the first point of contact for external clients and visitors, developing and maintaining relationships with clients and staff, and supporting the overall front of house activities.

Key Responsibilities Include:

  • Presenting a professional image by greeting visitors and directing them to the correct team member or department.
  • Providing exceptional customer service through phone calls, emails, and face-to-face interactions.
  • Managing the reception area, ensuring it remains tidy and well-maintained.
  • Supporting meeting room bookings, setup, and presentations.
  • Coordinating coffee, tea, or drink services for staff, clients, and guests.

Requirements and Qualifications:

  • A minimum of 2 years' experience in a corporate reception or hospitality role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in IT solutions and audio-visual equipment.

About Gadens

Gadens is a pioneering law firm dedicated to delivering exceptional results for our clients. We foster a culture of inclusivity, respect, and ongoing learning, empowering our employees to thrive in their careers.

Benefits and Opportunities:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and career advancement.
  • A competitive compensation package and benefits.