Customer Experience Liaison

2 weeks ago


Brisbane, Queensland, Australia Advanced Personnel Management Full time

At Advanced Personnel Management, we pride ourselves on delivering exceptional customer service and support. We are seeking a dynamic individual to join our team as a Customer Experience Liaison.

Key Responsibilities:
  1. We are looking for a skilled Frontline Service Expert to link our customers with our services.
  2. This role requires the ability to think quickly and use skill and knowledge to ensure calls are handled with empathy and quality assurance.
  3. You will be responsible for collaborating with other team members and departments to deliver optimal solutions.

The ideal candidate will have outstanding customer service skills and be able to multitask across different systems including the Microsoft Office suite and CRMs.

We offer a great work-life balance, extensive learning opportunities, networking programs, and employee benefits. At APM, we value diversity and are committed to providing a work environment where everyone is included and treated fairly.

About Us:

APM forms part of the APM group of companies, a diverse team of over 16,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do.



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