Principal Engineer

2 months ago


Melbourne, Victoria, Australia Xero Full time
About the Role

We are seeking a highly skilled Principal Engineer to join our Site Reliability Engineering team at Xero. As a key member of our team, you will be responsible for leading engineering excellence and driving the development of our platform to provide the most reliable experience for our customers.

Key Responsibilities
  • Take a multi-year perspective to ensure our products are observable, stable, performant, tolerant to failure, and operate as intended in the face of varying conditions.
  • Build deep cross-functional relationships at all levels of the organisation to influence for the best reliability outcomes for Xero.
  • Engage in productive challenge, manage different viewpoints, and move critical company priorities forward through curiosity and thoughtful questioning.
  • Influence technical and engineering strategy and direction while remaining connected to the day-to-day engineering challenges.
  • Lift team and individual performance through coaching and mentoring, goal clarity, feedback, and removing barriers.
  • Develop a team culture of ownership through role modelling, empowerment, continuous improvement, experimentation, and feedback.
  • Analyse complex challenges, facilitate collaborative problem solving, and navigate obstacles efficiently.
  • Translate strategy and organisational and engineering needs into a technical vision and roadmap across the domain, and drive the implementation of that vision over time.
  • Provide thought leadership and guidance on security, scalability & performance, monitoring & alerting, analytics, documentation, and quality.
About the Team

In Site Reliability Engineering (SRE), we drive and influence Xero to provide the most reliable experience for our customers. We are a global team based across New Zealand, Australia, and the USA. In SRE at Xero, we combine software and systems engineering to enable engineers across Xero to build and support products that are observable, stable, performant, tolerant to failure, and operate as intended in the face of varying conditions.

What You'll Get

At Xero, we offer a range of benefits to support your physical and mental wellbeing, including generous paid leave, dedicated paid leave to care for your wellbeing, health insurance, life insurance, and income protection. You'll also have access to wellbeing and sports programmes, employee resource groups, and 26 weeks of paid parental leave for primary caregivers.

We're committed to creating a workplace that reflects our human values, and we're proud to offer a range of benefits that support your career development and overall wellbeing.


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