
Operational Technology Manager
4 days ago
Job Title:
Technology Operations Specialist
Job DescriptionThe Technology Operations Specialist will be responsible for the administration, tracking and support activities of Digital Technology work.
- Proactively drive the prioritization and resource planning of Digital Technology work to support business objectives and key initiatives.
- Partner with business & regional leaders to understand and ensure SLAs are met.
- Work closely with multiple application teams to communicate status, establish appropriate automation and monitoring capabilities as well as disaster recovery and failover capabilities.
- Keep abreast of new tools and technologies while taking part in the evaluation and recommendations for new or enhanced capabilities that could improve current platforms.
- Develop technical standards, documentation and knowledge transfer for operational support including the coordination of knowledge transfer to other team members.
- Complete root cause analysis of defects and implement controls to mitigate repetitive issues.
- Understand and promote security policies and procedures.
- Develop peer, cross-functional and cross-GE Business relationships to maximize best practice sharing and team effectiveness.
- Engage in onsite interaction with stakeholders, 5 days a week.
Education:
- Bachelor's degree in a related field or relevant experience.
Technical Expertise:
- Basic knowledge of financial systems and processes.
- Proficient Microsoft Office skills (Word, Excel, PowerPoint).
- Understanding of ITIL processes (certification is a plus).
Other Requirements:
- Basic understanding of Sarbanes Oxley.
At our company, we have a relentless dedication to the future of safe and more sustainable flight. We believe in our talented people to make it happen and offer opportunities to work on really cool projects with collaborative and smart colleagues.
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