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Contact Centre Leadership Role

3 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $120,000 - $180,000

Job Opportunity:

We are seeking a skilled professional to lead our contact centre team in achieving business objectives.

  • Main Responsibilities:
  • Manage day-to-day operations of the contact centre
  • Analyse performance data and implement strategies to improve customer satisfaction
  • Develop and lead the contact centre team

Skills and Qualifications:

The successful candidate will have proven leadership experience in a contact centre environment, strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.

Benefits:

  • Competitive salary package
  • Opportunities for professional development and growth
  • Dynamic and supportive work environment

Note: The remuneration details are confidential and cannot be disclosed at this time.