Senior Operations Leader

1 day ago

Tweed Heads, New South Wales, Australia beBeeTransformational Full time $100,000 - $150,000

Leadership Roles

  • We're looking for a dedicated professional who can lead our team with empathy, courage, and integrity. This role requires someone who's not just focused on performance—but truly cares about people.
About the Job

This is an exciting opportunity to join our team as an Assistant General Manager. You will be responsible for leading a positive and engaged culture in our Care Home, ensuring that all employees thrive in their roles. A visible presence in the home with the team, residents and families by walking the floor, engaging in activities and always seeking collaboration for improvements.

You will also be expected to diagnose and solve business problems, drawing on your key business insights to develop and execute appropriate interventions at pace. Deliver the required sales, occupancy, and financial outcomes while management of a high-level aged care budget.

Requirements
  • Experience leading a customer-centric culture in a B2C business, focused on enhancing customer engagement, experience and acting on customer feedback.
  • Leadership roles in highly regulated sectors with strong performance standards, risk and capital management, and sense of purpose / brand identity (profits reinvested in the business for customers).
  • Experience developing or driving continuous improvement efforts in large organisational settings from financial to team development.
  • Great stakeholder management skills and a comfort in working with high-level industry partners and executive leaders.
  • Proven experience leading transformational change where teams are engaged, resulting in commercial and customer improvements.
Benefits
  • Market competitive salary and bonus structure.
  • Discounts on Health Insurance, Car Insurance, Travel Insurance, Pet Insurance.
  • Career development: You'll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, we grow.
  • Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence .
  • Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support.
Our Culture

We take pride in delivering high-quality care with a personal touch. Our focus is not limited to our residents but also your wellbeing and career growth.

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