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Customer Service Team Member

2 months ago


North Geelong, Victoria, Australia APCO Service Stations Full time

About APCO Service Stations

APCO Service Stations is a leading Australian-owned, independent petrol and convenience retailer with a strong focus on customer service and community involvement. With 25 sites across Victoria and NSW, we offer a unique and dynamic work environment that is perfect for those who are passionate about delivering exceptional customer experiences.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Console Operator - Night Shift. As a key member of our team, you will be responsible for providing exceptional customer service, operating the console, making coffee, and cooking in our in-store cafe.

Key Responsibilities

  • Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate the console, managing sales, inventory, and customer transactions.
  • Prepare and serve high-quality coffee and food in our in-store cafe.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Develop and maintain strong relationships with customers, colleagues, and suppliers.

About You

To be successful in this role, you will need to possess excellent communication and problem-solving skills, be able to work unsupervised, and have a positive and friendly attitude. You will also need to be adaptable and flexible, willing to take on new tasks and adapt to new processes.

What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on career development and growth. We offer competitive pay and benefits, as well as opportunities for professional growth and advancement.