Senior Claims Manager
4 weeks ago
Haylo People is an award-winning specialist recruitment agency supporting the Personal Injury & Insurance industry. We are working with a new claims agent in the nominal insurer scheme going through large growth, providing exciting career opportunities and broader exposure to claims operations to enhance your experience.
Key Responsibilities:- Lead a team of Case Managers, bringing your experience and passion.
- Work from home 3 days a week.
- $128,000 - $138,000 Package + Company Benefits.
This role would suit an experienced workers compensation leader who is passionate about leading, coaching, and supporting a team of Case Managers. You will have a growth mindset and display a performance-driven, engaging leadership style.
Key success in this role is building strong professional relationships with stakeholders, driving team performance through a good understanding of scheme performance measures, while also promoting engagement across the team.
About the Role:- Lead a team of senior/case managers, driving best-in-market claims performance outcomes.
- Provide guidance and support and ensure a positive team culture.
- Maintain strong internal and external relationships to support and align with the business's claims strategies.
- Be passionate about continuous improvement and always look at ways to make processes and ways of working better.
- Undertake key audits and quality assurance to ensure business performance against KPIs.
- Strong workers compensation understanding and knowledge.
- Experience in a leadership role or have had leadership secondment experience.
- Excellent client service and communication skills.
- People skills, a passion for working with others, and being a role model for your team and the wider business.
- Salary (experience-dependent): up to $139,000 Package + Company Benefits.
- Flexible working hours & Hybrid working 2 days in office.
- Extensive well-being initiatives and discounts across a number of insurance products.
- Free onsite secure parking.
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.
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