Data Engineer Snowflake Support

1 month ago

Docklands, Victoria, Australia Link Group Full time
Job Title: Support Data Engineer, Snowflake

Job Summary:

The Support Data Engineer is a critical role in ensuring the smooth operation of MUFG Retirement solutions business client and internal reporting systems. This position requires a skilled problem solver who can adapt to new systems, remain calm under pressure, and balance quick wins and long-term strategic interventions.

Key Responsibilities:
  • Investigate and resolve high-impact issues in a timely and efficient manner to ensure the ongoing operation of Data and Analytics reporting systems.
  • Utilize strong attention to detail and advanced problem-solving skills to diagnose technical problems and develop effective solutions.
  • Conduct root cause analysis, tune queries, peer review, and document investigations and solutions, as well as triage incidents.
  • Experience creating and working with Knowledge Base documentation is essential.
  • Strong foundation in troubleshooting and ability to work on call support 24x7 on a rostered basis.
  • Effective communication with key stakeholders and ability to act as a good team player and mentor colleagues.
  • Consistently follow MUFG's policies and procedures and identify improvements in team procedures.
  • High awareness of Information Security.
Requirements:
  • 5+ years of experience as a Data/Analytics Engineer with AWS/Snowflake.
  • 1-2 years of experience with Database Techniques and tools.
  • Proficient in using Snowflake's features such as Snowpipes, Streams, and Tasks.
  • Strong programming skills in SQL and Python.
  • Solid understanding and working knowledge of Data Warehousing and data management processes and concepts.
  • Ability to quickly judge the impact of failures and bugs and triage appropriately.
  • Ability to create and maintain process documentation that is easy to follow.
  • Cloud data migration experience within large organizations is desirable.
  • Good understanding of Agile delivery methodology and ability to adapt to change.
  • Ability to problem solve technical issues and provide timely, practical, and robust solutions.
  • Ability to effectively communicate with business stakeholders and technical leadership groups.
  • Ability to communicate clearly and ask targeted questions to gain required knowledge and confirm requirements.
  • Experience using the following applications is desirable: Control-M, Jira, ServiceNow.
Benefits:
  • FlexiWorks – enabling employees to work in the office and at home.
  • Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave.
  • Employee Recognition Program – to recognize people who are demonstrating our values and Company purpose.
  • Talent Referral Program.
  • Salary Sacrificing via Superannuation.
  • Employee Assistance Program.
  • Learning & Development – Development at your fingertips via self-paced learning, including educational assistance support.
  • Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft.
  • Novated Car Leasing.
Culture @ MUFG Pension & Market Services:

We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to, gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status, or carers responsibilities.

How to apply:

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

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