Network Assurance Specialist

11 hours ago

Sydney, New South Wales, Australia NBN Co Full time
About the Role

We are seeking a highly skilled and experienced Field Engineer to join our team in Sydney. As a Field Engineer, you will play a critical role in ensuring network quality, making technical decisions, and mentoring other Field technicians.

The successful candidate will have strong network assurance experience in one or more nbn technologies, such as HFC ISP, Ethernet, DWDM, GPON, or VDSL. Outside plant build experience across Fibre, HFC, or Copper network builds would be beneficial.

Key Responsibilities
  1. Manage and conduct equipment and system-level Network and Service Assurance activities in the field across all nbn technologies.
  2. Perform work instigating changes and upgrades to nbn network platforms and components.
  3. Demonstrate familiarity with the assessment and accreditation process and actively contribute to process improvement using the PDCA approach.
  4. Meet workforce availability commitments, including participating in an on-call and scheduled night-works roster.
  5. Be available to respond to emergency, seasonal, and project-based demand profiles.
  6. Provide technical leadership and capability in enhancing network design and support processes.
  7. Provide technical thought leadership, advice, and actions to support network and customer service activation and maintenance activity.
  8. Provide leadership and decision making to solve problems in the delivery of projects.
  9. Provide subject matter expertise to resolve complex faults on network and customer service cases.
  10. Provide subject matter expert remote support where required for network changes and upgrades.
  11. Provide on-site, complex, and ad-hoc technical guidance for peers, Trainees, and other Field-based employees.
About Us

Nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.

What We Offer

We offer a range of benefits, including 18 weeks of paid parental leave, a Reconciliation Action Plan, Accessibility & Inclusion Plan, and a Pride in Diversity Gold Employer status. We are a dynamic and innovative company that is passionate about connecting Australia and transforming the way people live and work.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please apply by sending your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.

Worker Type: Permanent

Time Type: Full time

Field Base Location: Sydney

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