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Network Assurance Engineer
2 months ago
We are seeking a highly skilled and experienced Network Assurance Engineer to join our Field Operations Team at NBN Co. As a key member of our team, you will play a critical role in ensuring the quality and reliability of our network services.
Key Responsibilities- Manage and conduct equipment and system-level Network and Service Assurance activities in the field across all nbn technologies.
- Perform work instigating changes and upgrades to nbn network platforms and components.
- Demonstrate familiarity with the assessment and accreditation process and actively contribute to process improvement using the PDCA (plan-do-check-act) approach.
- Meet workforce availability commitments, including participating in an on-call and scheduled night-works roster, as directed.
- Available to respond to emergency, seasonal and project-based demand profiles.
- Provide technical leadership and capability in enhancing network design and support processes.
- Provide technical thought leadership, advice, and actions to support network and customer service activation and maintenance activity.
- Provide leadership and decision making to solve problems in the delivery of projects.
- Provide subject matter expertise to resolve complex faults on network and customer service cases.
- Provide subject matter expert remote support where required for network changes and upgrades.
- Provide on-site, complex, and ad-hoc technical guidance for peers, Trainees and other Field-based employees.
To be successful in this role, you will need to have:
- A technical field background, ideally with strong network assurance experience in one or more nbn technologies such as HFC ISP, Ethernet, DWDM, GPON or VDSL.
- Outside plant build experience across Fibre, HFC or Copper network builds would be beneficial.
- A natural problem-solving approach and ability to learn quickly.
- Flexibility, adaptability, and ability to cope with conflicting priorities.
- A highly organized team player with the ability to adapt to a changing and dynamic work environment.
NBN Co is a pioneering company that has created Australia's network—a network made for more. We help lift the digital capability of Australia by connecting homes and businesses everywhere. Our pioneering spirit drives us forward every day, and we are committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
What We OfferWe offer a range of benefits and opportunities, including:
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A commitment to diversity and inclusion.
If you are a motivated and experienced professional looking for a new challenge, please submit your resume for consideration. We look forward to hearing from you.
