Customer Service Leader

2 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000

We are seeking an experienced and dynamic customer service leader to oversee the entire customer journey. This pivotal role requires a hands-on manager who thrives in a technical environment.

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  1. Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance and continuous improvement.
  2. Manage the full employee lifecycle for your team, including recruitment, onboarding, training, performance reviews, and professional development plans.
  3. Provide daily direction, constructive feedback, and coaching to ensure your team is equipped to handle complex technical inquiries.

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