Mental Health Case Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeCareer Full time $91,000 - $106,000
Case Manager Job Opportunity

We are seeking an experienced professional to join our team as a Case Manager. In this role, you will provide case management support to individuals experiencing mental health conditions and facilitate their return to work journey.

About the Role

This is a rewarding opportunity to utilise your case management expertise and make a positive impact in the lives of others. You will collaborate with various stakeholders, including insured employers, rehabilitation professionals, medical practitioners, and legal providers, to achieve the best possible outcomes for all parties.

  • Providing case management support across a range of rehabilitation cases at various stages of their return to work journey;
  • Engaging with stakeholders to achieve the best possible outcomes for all parties;
  • Contributing to excellent return to work outcomes and leading the end-to-end claims management life cycle;
  • Coaching and mentoring other case managers and collaborating with our additional Mental Health, Recovery, and RTW, and Technical support hubs.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Previous experience in case management within a Workers Compensation or insurer setting;
  • Exceptional time management and organisational skills;
  • A customer-focused approach with the ability to build trust and rapport;
  • Highly developed communication skills, with the ability to engage at all levels of organisation;
  • A strategic mindset and approach to work;
  • A strong sense of team and collaboration with the ability to coach and mentor others.
Benefits

We offer a collaborative working environment that demonstrates a friendly, flexible, and supportive culture which is built around great team support and rewarding opportunities. You will have access to ongoing education and development with a structured career development pathway.

  • A manageable caseload of 50-65 cases;
  • Hybrid working, flexible hours, and a 9-day fortnight are all options available to our employees along with reward and recognition events;
  • A collaborative working environment demonstrating a friendly, flexible, and supportive culture which is built around great team support and rewarding opportunities;
  • Opportunities for ongoing education and development with a structured career development pathway.

We value inclusion and diversity and are committed to creating a workplace that reflects the communities we serve. We welcome applications from people of all backgrounds, ages, and abilities.

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