Technically Minded Problem Solver

5 days ago

Sydney, New South Wales, Australia beBeeCybersecurity Full time $71,820 - $97,921
Job Opportunity

We are seeking a skilled Technical Support Specialist to join our team. This role will involve providing technical support, resolving application issues, and maintaining accurate records.

The successful candidate will have a strong understanding of business applications and their role in supporting services. They will also possess excellent communication, problem-solving, and documentation skills.

  • Provide second-level support and resolve application issues.
  • Collaborate with teams and vendors to resolve issues and implement updates.
  • Document system configurations and prepare user guides.
  • Manage software releases, testing, and quality assurance.
  • Administer and monitor applications daily to ensure stability and performance.
Requirements:
  • Tertiary qualifications in Computer Science or a related field.
  • Understanding of cybersecurity principles and data protection.
  • Proficiency with Microsoft products.
  • Ability to work independently and in a team, with good time management.

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