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Airport Security Operations Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeSecurity Full time $90,000 - $120,000
Job Description

As an Aviation Security Manager, you will be responsible for leading day-to-day operational activities at Melbourne Airport. Your primary goal will be to ensure smooth operations, compliance excellence, and outstanding customer experiences across all aviation points.

Key Responsibilities
  • Lead and coordinate daily operations and compliance activities
  • Act as the first escalation point for security-related concerns
  • Conduct spot audits and support internal investigations
  • Monitor staffing, rostering, and operational calendars
  • Drive performance management and staff development
  • Communicate operational changes and release SOPs/toolbox talks
  • Champion customer service aligned with ISS and Melbourne Airport standards
  • Support innovation and continuous improvement initiatives
  • Promote and maintain OH&S standards and practices
Requirements
  • Proven customer service excellence in aviation or similar environments
  • Strong leadership and mentoring capabilities
  • Experience in managing operational compliance and performance
  • Excellent verbal and written communication skills
  • Organised, outcome-focused, and deadline-driven
  • High personal integrity and professionalism
  • Hospitality, sales, or customer-facing roles
  • Aviation industry or airline operational experience highly desirable
What We Offer

By joining our organisation, you'll be part of a global leader in integrated facilities services and aviation security. You'll work with passionate professionals committed to excellence and enjoy a competitive salary package and career development opportunities.