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Airport Security Operations Manager
2 weeks ago
As an Aviation Security Manager, you will be responsible for leading day-to-day operational activities at Melbourne Airport. Your primary goal will be to ensure smooth operations, compliance excellence, and outstanding customer experiences across all aviation points.
Key Responsibilities- Lead and coordinate daily operations and compliance activities
- Act as the first escalation point for security-related concerns
- Conduct spot audits and support internal investigations
- Monitor staffing, rostering, and operational calendars
- Drive performance management and staff development
- Communicate operational changes and release SOPs/toolbox talks
- Champion customer service aligned with ISS and Melbourne Airport standards
- Support innovation and continuous improvement initiatives
- Promote and maintain OH&S standards and practices
- Proven customer service excellence in aviation or similar environments
- Strong leadership and mentoring capabilities
- Experience in managing operational compliance and performance
- Excellent verbal and written communication skills
- Organised, outcome-focused, and deadline-driven
- High personal integrity and professionalism
- Hospitality, sales, or customer-facing roles
- Aviation industry or airline operational experience highly desirable
By joining our organisation, you'll be part of a global leader in integrated facilities services and aviation security. You'll work with passionate professionals committed to excellence and enjoy a competitive salary package and career development opportunities.