Strategic Account Manager
4 weeks ago
COS-AUS is a family-owned and run Australian business that prioritizes the health and productivity of its workers. Our purpose is to donate one million dollars annually to everyday Australians through the Lyone Foundation.
Job SummaryWe are seeking a highly experienced Strategic Account Manager to join our team. As a key member of our Government Division, you will be responsible for managing a portfolio of head agreements and developing key relationships with stakeholders.
Key Responsibilities- Develop and implement customer-centric strategic partnership plans to prioritize sales effort and maximize revenue growth.
- Manage head agreement relationships through regular sales calls with senior stakeholders to deliver exceptional customer experiences.
- Engage with head agreements on key retention activities, including contract renewals, price reviews, and spend profile optimization.
- Identify and qualify opportunities to aggregate sales under the COS model, collaborating with National Government Sales Manager, National Account Directors, and Internal Category Specialists.
- Deliver seamless customer experiences by coordinating engagement and interaction between customers and the COS team.
- Document sales and account management activity in CRM to enrich data and inform improvement strategies.
- Extensive experience designing and implementing account management strategies for large business customers with a strong track record of meeting and exceeding sales targets.
- Significant experience selling B2B solutions to large business customers, including negotiation skills.
- Understanding of Government processes to effectively navigate and influence change.
- Deep industry expertise in one or more client industry verticals.
- Sales discipline knowledge, including sales techniques, account planning, and reporting.
- Contract management knowledge to effectively manage head agreements and ensure customer satisfaction.
- Ability to build long-term trusted advisor relationships with Senior Executive stakeholders and influence them.
- Strong writing and communication skills to communicate with external and internal customers.
- Ability and willingness to travel and be in locations for prolonged periods.
To be considered for this role, you will display the following attributes:
- Strong leadership and strategic thinking skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Ability to adapt to changing priorities and deadlines.
We offer a competitive remuneration package, flexible hybrid workplace, and opportunities for ongoing training and career development. If you are a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
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Strategic Account Manager
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