Front Office Hospitality Specialist
6 days ago
As a Front Office Hospitality Specialist, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience throughout their stay.
- Provide warm and welcoming greetings to all guests
- Manage guest reservations and check-in/check-out processes
- Assist with guest inquiries and provide information on hotel facilities and services
- Process payments and handle cash handling duties
- Contribute to maintaining a clean and organized front desk area
About You:
- You have a passion for delivering exceptional customer service and a keen eye for detail
- You are able to work effectively in a fast-paced environment and multitask with ease
- You have excellent communication skills and are able to maintain a professional demeanor at all times
- You are available to work a variety of shifts, including mornings, evenings, and weekends
About Us:
The Lancemore Group is a leading boutique hotel brand, dedicated to providing exceptional experiences for our guests. As a Front Office Hospitality Specialist, you will be an integral part of our team, working together to deliver outstanding service and exceed our guests' expectations.
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