Front Office Hospitality Specialist

6 days ago


Werribee, Victoria, Australia Lancemore Hotel Group Full time
Job Title: Front Office Hospitality Specialist

As a Front Office Hospitality Specialist, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience throughout their stay.

  • Provide warm and welcoming greetings to all guests
  • Manage guest reservations and check-in/check-out processes
  • Assist with guest inquiries and provide information on hotel facilities and services
  • Process payments and handle cash handling duties
  • Contribute to maintaining a clean and organized front desk area

About You:

  • You have a passion for delivering exceptional customer service and a keen eye for detail
  • You are able to work effectively in a fast-paced environment and multitask with ease
  • You have excellent communication skills and are able to maintain a professional demeanor at all times
  • You are available to work a variety of shifts, including mornings, evenings, and weekends

About Us:

The Lancemore Group is a leading boutique hotel brand, dedicated to providing exceptional experiences for our guests. As a Front Office Hospitality Specialist, you will be an integral part of our team, working together to deliver outstanding service and exceed our guests' expectations.



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