Premier Wintel Infrastructure Specialist

4 days ago

Canberra, ACT, Australia Fujitsu Full time

About this role

Job Summary

We are seeking a highly skilled Premier Wintel Infrastructure Specialist to join our team and play a key role in maintaining and developing our clients' on-premises infrastructure and applications.

Responsibilities and Accountabilities:
  • Maintain, monitor, and alert services within the on-premise infrastructure, providing technical guidance during new technologies initiatives.
  • Work collaboratively as an established systems/product/security specialist to support end users.
  • Follow established processes, releasing verified, validated, and documented enhancements to eliminate problems and proactively develop the service.
  • Recognize opportunities to improve performance against Service Level, acting as a point of escalation for other team members to resolve service delivery issues.
  • Work with the team or under guidance from the project manager to implement technical designs that meet service delivery requirements within their area of responsibility.
  • Take ownership of diagnosing and resolving complex problems (new and known), escalating or gaining support where appropriate.
  • Analyse trends and reports on information (e.g. on performance service levels) in a timely manner to resolve problems, maintain, and enhance service.
  • Understand the requirements of the customers' business, the scope of the contract, and know how issues impact the delivery of service, recognizing and reporting opportunities for additional business.
Requirements and Experience:
  • Strong knowledge and experience in Windows Server environments, including installation, configuration, maintenance, and troubleshooting of Windows Server Operating systems.
  • Experience in Active Directory, Group Policy, DHCP, DNS, Windows Update Services, and TCP/IP.
  • Experience in virtualisation technologies, dependencies, and corresponding management tools such as Hyper-V, Switch Embedded Teaming, Failover Cluster Manager, and SC-VMM.
  • Experience in load balancing technologies such as Kemp.
  • Experience in Storage Management such as SAN/NAS and RAID configurations.
  • Experience of Backup and disaster recovery methodologies using tools such as NetBackup.
  • Hold a level of working knowledge for PowerShell to automate administrative tasks and processes.
  • Hold an understanding of hardware management including installation, configuration, and maintenance of physical servers, server racks, cabling, and local power management.
  • Experience in Defence or Government is highly desirable.
  • AGSVA Security Clearance is essential.
What We Offer:
  • A competitive salary of AU$120,000 - AU$180,000 per annum, depending on experience.
  • The opportunity to work with a leading technology company.
  • A dynamic and supportive team environment.
  • Ongoing training and professional development opportunities.
  • A comprehensive benefits package including health insurance, superannuation, and annual leave.

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