Wintel Infrastructure Specialist

4 weeks ago

Canberra, ACT, Australia Fujitsu Full time

About the Role

We are seeking an experienced Wintel Infrastructure Specialist to maintain and develop our clients' on-premises infrastructure and applications. You will be supporting unique DICT applications for multiple customers to ensure the availability and security of their service.

An AGSVA Security Clearance is an essential requirement for this role.

About You

Responsibilities and Accountabilities:

  • Maintain, monitor, and alert services within the on-premise infrastructure and provide technical guidance during new technologies initiatives.
  • Work within a team as an established systems/product/security specialist to support end users.
  • Follow established processes, releasing to the change control process verified, validated, and documented enhancements to eliminate problems and proactively develop the service.
  • Recognize opportunities to improve performance against Service Level. Act as a point of escalation for other team members to resolve service delivery issues.
  • Work within the team or under guidance from the project manager with implementation of technical designs to meet service delivery requirements within own area of responsibility.
  • Take ownership in obtaining the information, evidence, and data required to diagnose and resolve more complex problems (new and known), Escalates or gains support where appropriate.
  • Proactively analyze trends and reports on information (e.g., on performance service levels) in a timely manner to resolve problems, maintain, and enhance service.
  • Understand the requirements of the customers' business, the scope of the contract, and knows how issues impact the delivery of service. Recognizes and reports opportunities for additional business.

Requirements:

  • AGSVA Security Clearance essential
  • Sound knowledge and experience in Wintel and Virtualisation technologies On Prem.
  • Design, deploy, and manage Windows Hyper-V environments.
  • Experience in the administration of Microsoft Windows Server functions
  • Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup, and CommVault
  • Experience in developing and maintaining PowerShell scripts to automate administrative tasks and processes.
  • Experience in Defence or Government highly desirable

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in class reward and recognition programs, flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

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