Operations Manager

1 week ago


Perth, Western Australia Amazon Full time
Job Summary

Amazon is seeking an experienced Operations Supervisor to support the Operations Shift Manager in driving innovation and execution in transportation networks. The ideal candidate will have a strong drive to motivate a team to meet targets and productivity expectations in line with company goals.

Key Responsibilities
  1. Develop and Implement Health and Safety Practices: Support the development of a strong culture of health and safety practices and initiatives through compliance with legislation and policy.
  2. Manage Department Duties: Support daily management of department duties, including tracking attendance and workflow.
  3. Deputise for Operations Shift Manager: Deputise for the Operations Shift Manager as required, ensuring seamless operation of the department.
  4. Conduct Debriefs and Complete Paperwork: Conduct debriefs of all staff and ensure that paperwork is accurately and fully completed.
  5. Assign Work and Monitor Productivity: Assign work to staff as required to support the workflow and daily metrics, and monitor department productivity.
  6. Support Operations Shift Manager: Support the Operations Shift Manager by ensuring there is sufficient resourcing for the function, including call outs for training needs, absence, and performance management.
  7. Train New Associates: Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.
  8. Track and Report Departmental Metrics: Assist the Operations Shift Manager with tracking, trending, and reporting of departmental metrics.
  9. Analyse Success and Failure: Assist the Operations Shift Manager in analysing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
  10. Track and Report Hours and Schedules: Track and report hours and schedules for Associates.
  11. Solve Process-Related Issues: Follow up and solve process-related area issues as required.
  12. Ensure Equipment Defect Reporting: Ensure equipment defect reporting is completed to a high standard.
Requirements

Basic Qualifications: Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Preferred Qualifications: Experience in logistics, warehouse operations, and data analysis.

Acknowledgement of Country: Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



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