Store Manager – Footwear Myer

1 day ago


Brisbane, Queensland, Australia Brand Collective Full time
Job Description

Brand Collective is seeking a highly skilled and experienced Concession Store Manager to lead our team at the new Brand Collective Footwear Myer store in Chermside. As a key member of our team, you will be responsible for driving sales, achieving business goals, and delivering an exceptional customer experience.

Key Responsibilities:
  • Lead the Concession team and develop a customer-focused culture through coaching, connecting, and developing team members.
  • Act as a passionate brand ambassador for Brand Collective, using data and insights to drive growth opportunities.
  • Develop effective relationships with key stakeholders internally and externally.
  • Recruit, select, and train team members to achieve business goals and an exceptional customer experience.
  • Work towards achieving an exceptional customer experience by communicating product knowledge of apparel and accessories across the brand offering.
  • Build strong relationships with the in-store Myer team to leverage sales driving, VM, and marketing opportunities.
Requirements:
  • Concession or store retail leadership experience.
  • Enthusiasm for creating unforgettable and authentic service experiences for customers.
  • Familiarity with offering advice and recommendations that leave customers feeling relaxed, confident, and tailored to their needs.
  • Experience with stock control and VM, with comfortability in lifting up to 10kg unassisted.
  • Capabilities in training, coaching, and mentoring team members, alongside driving and exceeding KPIs.
  • Excellent time management skills.
  • Experience communicating with stakeholders at all levels.
Perks:
  • Generous discounts for you and your family across Brand Collective's entire stable of brands.
  • Access to Myer Team Member discounts.
  • Quarterly wardrobe allowance to encourage you to wear our brands to work.
  • Employee Assistance Program with free access to Mental Health Professionals for when times are tough.
  • Opportunities for career progression with early access to Brand Collective Internal Careers.

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life.



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