Retail Team Lead Position

5 days ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000
Job Overview

We are seeking a highly skilled and motivated Retail Team Lead to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team.

Key Responsibilities:
  • Maintain store presentation standards to create an engaging and inviting shopping environment.
  • Create personalized customer experiences through strong product knowledge and excellent communication skills.
  • Lead and coach the sales team, demonstrating strong selling techniques and product expertise.
  • Drive sales growth by achieving financial targets and maximizing sales opportunities.
  • Ensure operational excellence by adhering to policies and procedures, managing inventory, and overseeing store opening and closing responsibilities.
Requirements:
  • Certificates or diplomas in any discipline, with business or fashion-related qualifications preferred.
  • A minimum of 3 years' experience as a team leader in luxury retail operations or service-driven environments.
  • Strong verbal and written communication skills in English.
  • A proven track record of managing high-morale teams.
  • Sales-driven and goal-oriented with a focus on exceeding targets.
  • Polished and professional demeanor.
  • Strong analytical skills and attention to detail.
  • Ability to work in fast-paced environments and adapt to changing priorities.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

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