Venue Operations Manager

2 weeks ago

Pymble, New South Wales, Australia ALH Hotels Full time
Job Description

Venue Manager - Pymble Hotel

  • Salary + Super + Bonus
  • Historic Venue
  • Amazing perks - check out our full benefits at the bottom of this ad

At ALH Hotels, we're seeking a passionate and experienced Venue Manager to lead our team and ensure exceptional service and operations at the Pymble Hotel. As a Venue Manager, you'll be responsible for the smooth day-to-day running of all aspects of the hotel, including the bar, bistro, gaming, and events.

Key Responsibilities:

  • Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
  • Manage the day-to-day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
  • Bring your passion for good food and creating moments that matter for our guests
  • Be creative - develop and grow the business through your own initiatives

Requirements:

  • Strong customer focus with the ability to get to know our locals and what they love
  • Outstanding leadership skills with the ability to inspire & develop your team to provide exceptional experiences
  • Proven experience running or assisting in the running of a multifaceted venue
  • Ability to use financial and business acumen coupled with operational experience to effectively deliver the venues operational targets and vision
  • Strong planning, organisational and problem-solving skills including working in a matrix organisation
  • Industry licences and accreditation RSA/RCG, wagering accreditation
  • Able to qualify to meet the state liquor licensing nominee/liquor appointee requirements

We offer a range of benefits and discounts to our team members, including an exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's and other Endeavour Group brands. We also prioritize our team's health and wellbeing, offering access to a range of free services to help you live well and support your physical, mental and financial wellbeing.

At ALH Hotels, we're part of something bigger - a community of like-minded individuals who share our passion for creating moments that bring people together. We're serious about having a good time, creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers and each other.

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