Senior Operations Manager
2 weeks ago
Job Opportunity: Assistant Manager at ALH Hotels
We are seeking a highly motivated and experienced Assistant Manager to join our team at the Pymble Hotel. As a key member of our management team, you will be responsible for leading and developing a large, multi-skilled team to deliver exceptional guest experiences.
Key Responsibilities:
- Manage the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, and staff rostering.
- Develop and train the team to ensure high standards of customer service and quality.
- Work closely with the hotel management to achieve financial and business targets.
- Be a creative and innovative leader, developing and growing the business through your own initiatives.
Requirements:
- Minimum 2 years of hospitality leadership experience, preferably in a similar role.
- Proven ability to lead, develop, and coach a large team.
- Operational experience in achieving financial and business targets.
- Highly developed customer service skills and a passion for delivering exceptional guest experiences.
- Current industry RSA and RSG/RCG qualifications.
Benefits:
- Exclusive discounts on accommodation, food, and beverages at ALH Hotels and other Endeavour Group brands.
- Access to a range of free services to support your physical, mental, and financial wellbeing.
- Opportunities for career growth and development within the Endeavour Group.
Apply now to join our team and take the first step in your career as an Assistant Manager at ALH Hotels.
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