Customer Service Representative
6 days ago
About The Role
We are seeking an exceptional Customer Service Representative to join our team at Jay Jays, a leading fashion retail brand within The Just Group. As a key member of our sales floor team, you will be responsible for delivering an outstanding customer experience, meeting sales targets, and maintaining a high level of product knowledge.
Key Responsibilities
- Provide exceptional customer service, ensuring customers receive a personalized and engaging shopping experience
- Meet or exceed individual and store sales targets through effective selling techniques and product recommendations
- Maintain a thorough understanding of products, including features, benefits, and pricing
- Assist with visual merchandising, stock management, and cash handling
- Collaborate with colleagues to achieve team goals and support the management team as needed
Requirements
- Demonstrate a passion for delivering exceptional customer service and building strong relationships
- Showcase excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- Possess a keen eye for detail and a commitment to maintaining a high level of product knowledge
- Able to work efficiently in a fast-paced retail environment, prioritizing tasks and managing time effectively
- Availability to work a variety of shifts, including evenings, weekends, and public holidays
What We Offer
- A competitive salary estimated at $55,000 - $65,000 per annum, depending on experience
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role
- Ongoing opportunities for career growth and development within The Just Group
- Access to exclusive employee discounts and promotions across 7 brands and 1,000 retail outlets
- A fun and dynamic work environment, with a focus on teamwork and collaboration
About Jay Jays
Jay Jays is part of The Just Group, one of Australia's most successful retail groups. With a focus on youth culture, street wear, and fashion trends, we offer a unique and exciting shopping experience for our customers. As a valued member of our team, you will have the opportunity to contribute to our continued success and growth.
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