Customer Service Representative

6 days ago


East Gippsland, Australia The Just Group Full time

About The Role

We are seeking an exceptional Customer Service Representative to join our team at Jay Jays, a leading fashion retail brand within The Just Group. As a key member of our sales floor team, you will be responsible for delivering an outstanding customer experience, meeting sales targets, and maintaining a high level of product knowledge.

Key Responsibilities

  • Provide exceptional customer service, ensuring customers receive a personalized and engaging shopping experience
  • Meet or exceed individual and store sales targets through effective selling techniques and product recommendations
  • Maintain a thorough understanding of products, including features, benefits, and pricing
  • Assist with visual merchandising, stock management, and cash handling
  • Collaborate with colleagues to achieve team goals and support the management team as needed

Requirements

  • Demonstrate a passion for delivering exceptional customer service and building strong relationships
  • Showcase excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Possess a keen eye for detail and a commitment to maintaining a high level of product knowledge
  • Able to work efficiently in a fast-paced retail environment, prioritizing tasks and managing time effectively
  • Availability to work a variety of shifts, including evenings, weekends, and public holidays

What We Offer

  • A competitive salary estimated at $55,000 - $65,000 per annum, depending on experience
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role
  • Ongoing opportunities for career growth and development within The Just Group
  • Access to exclusive employee discounts and promotions across 7 brands and 1,000 retail outlets
  • A fun and dynamic work environment, with a focus on teamwork and collaboration

About Jay Jays

Jay Jays is part of The Just Group, one of Australia's most successful retail groups. With a focus on youth culture, street wear, and fashion trends, we offer a unique and exciting shopping experience for our customers. As a valued member of our team, you will have the opportunity to contribute to our continued success and growth.



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