Customer Service Team Leader
1 day ago
We are seeking a highly motivated Customer Service Team Leader to join our team at the Commonwealth Bank of Australia.
About the RoleThis is an exciting opportunity for a talented individual to lead a team and deliver exceptional customer service in a dynamic and fast-paced environment.
Key Responsibilities- Lead a team of customer service representatives to achieve sales targets and provide excellent customer service.
- Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
- Mentor and coach team members to enhance their skills and performance.
To be successful in this role, you will need:
- A proven track record of leadership and sales experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- The ability to work effectively in a team environment.
- Strong problem-solving and analytical skills.
We offer a competitive salary package, including a base salary of $120,000 per annum, plus superannuation and other benefits.
Why Join Us?The Commonwealth Bank of Australia is a leading financial institution with a strong reputation for excellence. As a member of our team, you will have the opportunity to work with a diverse range of customers and colleagues, and to develop your skills and career in a supportive and inclusive environment.
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