Customer Service Team Leader

1 day ago


East Gippsland, Australia Commonwealth Bank of Australia Full time
Job Overview

We are seeking a highly motivated Customer Service Team Leader to join our team at the Commonwealth Bank of Australia.

About the Role

This is an exciting opportunity for a talented individual to lead a team and deliver exceptional customer service in a dynamic and fast-paced environment.

Key Responsibilities
  • Lead a team of customer service representatives to achieve sales targets and provide excellent customer service.
  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
  • Mentor and coach team members to enhance their skills and performance.
Requirements

To be successful in this role, you will need:

  • A proven track record of leadership and sales experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
What We Offer

We offer a competitive salary package, including a base salary of $120,000 per annum, plus superannuation and other benefits.

Why Join Us?

The Commonwealth Bank of Australia is a leading financial institution with a strong reputation for excellence. As a member of our team, you will have the opportunity to work with a diverse range of customers and colleagues, and to develop your skills and career in a supportive and inclusive environment.



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