Service Desk Technician

2 weeks ago

Darwin, Northern Territory, Australia CompNow Full time
About Compnow

We're a national privately owned technology company committed to being more than just an IT provider. We're a partner that organisations can trust, rely on, and grow with. Our mission is to empower you to achieve your full potential through technology.

Why Compnow?

We believe that every voice counts, and we welcome skills and ideas from our team members. We're a remarkable company that doesn't stop growing, and we expect the same from our employees. We make a point of keeping our skills current and increasing our impact. Our business rewards hard-work and initiative, and we supply our team members with the building blocks they need to grow.

Job Summary

We're looking for a Service Desk Technician to assist our Engineering team with upcoming project work. This is an entry-level position that's required for a short-term project in November, with the potential to take on more work in the coming months.

Key Responsibilities
  • Carry out all aspects of device configuration activities, including device imaging and software deployment, and installation of specific components.
  • Perform stock picking, asset application of device, packaging, and data entry.
  • Participate in the ongoing maintenance of documentation at the direction of the Deployments Team Lead.
Requirements
  • No work experience required - a basic understanding of MacOS and/or WindowsOS is a must.
  • Confident and outgoing with customer service skills.
  • Ability to follow repetitive processes with a keen eye for details.
  • Hungry to learn more, proactive, and a can-do attitude.
What We Offer
  • A welcoming, inclusive, and diverse workplace for everyone.
  • A commitment to merit, great work, ethics, and character.
  • A 2024 Circle Back Initiative Employer - we commit to responding to every applicant.

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