Retail Department Manager

4 weeks ago


Belconnen, ACT, Australia Officeworks Full time

About us

At Officeworks, we're committed to delivering exceptional customer experiences. As a Retail Department Leader, you'll be at the forefront of this mission, leading a team of retail rockstars to achieve sales targets and KPIs. With a passion for customer service and a knack for leadership, you'll inspire your team to go above and beyond, creating a positive and inclusive work environment.

About the role

  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Lead and motivate your team to achieve sales targets and KPIs, fostering a culture of excellence and teamwork.
  • Train and develop your team to enhance their skills and performance, ensuring they're equipped to deliver exceptional customer experiences.
  • Master the inventory realm, ensuring stock levels are maintained and customers have everything they need.
  • Craft a shopping experience that's visually stunning and safe, meeting the high standards of Officeworks.
  • Collaborate with fellow leaders and departments to achieve overall store success.

About you

  • A proven track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Outstanding ability to communicate and forge connections with your team and customers alike.
  • You're a leadership legend, building a team of retail rockstars who can take on any challenge.
  • Ability to thrive in a fast-paced environment and juggle shifting priorities with ease.
  • Ready to dive in head first, never afraid to get your hands dirty to ensure everything runs smoothly.

Our culture

At Officeworks, you're part of the family. We celebrate our team's uniqueness, embracing inclusion and diversity, and take pride in being good humans with every decision we make. As part of our team, you'll enjoy great benefits, including monthly RDOs, generous discounts, and a great work-life balance.

Officeworks is an equal opportunity employer, committed to creating an inclusive environment for all employees.



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