Department Store Leader
1 month ago
At Bunnings, you'll be a key player in driving success and making a positive impact on our business and beyond. As a leading retailer of home improvement and lifestyle products in Australia and New Zealand, we cater to consumer and commercial customers through our network of stores, trade centres, frame and truss sites, and online platform.
About the RoleWe're seeking an experienced Department Manager to join our team and contribute to our ongoing growth and development. As a Department Manager, you will lead the day-to-day store operations, ensuring your team delivers exceptional customer experiences and makes customers' DIY projects a reality. Your store will be your pride and joy – you'll utilize visual merchandising to its fullest potential, aligning it with store marketing plans.
Key Responsibilities- Support the store leadership team in achieving business objectives
- Set an example of best service by delivering friendly and helpful advice to customers, supporting the team to do the same
- Coach the team on the right service behaviors, focusing on building memorable experiences for customers
- Assist with inducting and training the team to ensure they have the necessary skills and knowledge
- E nsure that merchandising standards meet business requirements
- Coordinate stock levels to meet customer demand
- Proven experience in supervising and leading customer-facing teams in high-safety and high-compliance environments
- Strong analytical skills to drive business decisions
- A passion for delivering exceptional customer service
- Ability to coach and develop others, providing feedback to enhance team performance
- Capacity to achieve results and standards by working collaboratively with the team
- Open communication style, being approachable and confident when interacting with customers
- Eagerness to learn about new products and services
- Physical ability to work on feet, assisting customers across various retail hours
- Flexible and informal work environment, promoting balance between work and personal life
- Team discount at Bunnings, OnePass, and other Wesfarmers retailers
- Discounts from corporate partners and cost-price food and drinks at our Bunnings café
- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations, and health checks
- Opportunity to create a real difference in your local community and environment
An estimated salary for this role is around $80,000 per annum, depending on experience and qualifications. We offer a comprehensive benefits package and opportunities for career growth and development.
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