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Customer Experience Ambassador
1 week ago
At Everi Pty, we are seeking a highly skilled Customer Experience Ambassador to join our team. As a key member of our commercial buildings operations, you will play a vital role in delivering exceptional workplace experiences and service to colleagues, customers, and visitors.
This is an exciting opportunity for someone with a strong background in reception or hospitality/customer service to leverage their skills and passion for customer service in a professional environment within the banking sector.
The successful candidate will be responsible for providing outstanding colleague and customer experiences in every interaction across a range of on-site workplace services, ensuring smooth running of daily activities and touch points, and actively listening to colleagues and visitors to make every interaction seamless, effective, and efficient.
- Main Responsibilities:
- Deliver exceptional colleague and customer experience in every interaction.
- Ensure smooth running of daily activities and touch points.
- Actively listen to colleagues and visitors.
- Oversee the allocation of work of other Guest Service Advisors.
To be successful in this role, you will need to possess strong verbal and written communication skills, the ability to multi-task and prioritise tasks with operational awareness, and a commitment to customer and colleague service excellence.
