Customer Service Ambassador

7 days ago


Perth, Western Australia Novotel Hotels Full time
About Us

We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent. We offer reasonable adjustments to support our employees during the recruitment process. If you require an adjustment, please let us know.

What You Will Enjoy
  • Work Your Way - We adjust to your lifestyle and meet you where you are.
  • Learn Your Way – Personal development plans and career progression.
  • Incredible staff discounts across all Accor properties and restaurants worldwide.
  • Gain amazing exposure working with a leader in the industry.
  • Career progression and diversification will be a dream with the hundreds of properties in our portfolio.


Your Skills and Qualifications
  • Previous customer service experience, preferably in a hotel environment.
  • Strong knowledge of computer systems, including Microsoft Office and Opera.
  • The ability to work under pressure, multitask, and think on your feet to quickly resolve issues.
  • Strong communication skills and pride in personal presentation.
  • A natural ability to surprise guests with your authentic guest service, setting you apart from the rest.
  • A genuine customer service focus and a strong dedication to always making our guests smile during their stay.


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