Hotel Operations Director
3 weeks ago
About the Role:
We are seeking a visionary leader to drive exceptional business growth at the Mount Gambier Hotel. As a key member of our team, you will oversee all hotel operations, including kitchen, bar, restaurant, functions, accommodation, gaming, and bottleshop departments.
Key Responsibilities:
- Strategic Leadership: Lead, mentor, and inspire department heads and staff to create a customer-centric culture.
- Business Growth: Drive revenue growth through innovative promotions, room sales, F&B activations, and local partnerships.
- Financial Management: Oversee all financial operations, including budgeting, forecasting, cost control, and reporting.
- Customer Experience: Develop and execute strategies to enhance guest satisfaction and improve service quality.
- Compliance & Standards: Maintain high safety standards, legal compliance, and operational excellence.
Requirements:
- Minimum five years of leadership experience in hotels/hospitality.
- Experience in food, beverage, gaming, accommodation.
- Available full-time over seven days.
- RSA and RP Badge.
- RSG 1 and 2 at a minimum.
- Accommodation experience.
- Good time management and attention to detail.
- Qualifications in hospitality and/or leadership.
About Us:
Matthews Hospitality is a family-owned business committed to its people, sustainability, and community engagement. We are looking for a highly motivated Venue Manager to spearhead operations and take the hotel to new heights.
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