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7 days ago
This role requires the ability to assess and evaluate quality standards in aged care services.
You will conduct on-site audits, gather information, and interview stakeholders to ensure compliance with regulatory frameworks.
Key responsibilities include identifying risk and issues, preparing comprehensive reports, and escalating findings within a risk management framework.
Additionally, you will engage with internal and external stakeholders, communicate effectively, and represent the Commission professionally.
- Contribute to well-reasoned and accurate reports, which may be published, following an assessment of the quality of care and services provided by a service to inform statutory decisions within legislated timeframes.
- Predominantly work in the field, undertaking visits to aged care services across each state and territory, including visiting communities where aged care services are provided.
- Prepare comprehensive, evidence-based reports which clearly and concisely document their reasoning and recommendations.
- Manage interpersonal relationships with respect and communicate appropriately with internal and external stakeholders including demonstrating core cultural competencies.
- Identify risk and potential harms in an aged care service and then escalate findings within a risk management framework.
- Work as a team member to accomplish organisational goals.
- Understand and comply with legislative, policy and regulatory frameworks, particularly the Aged Care Quality and Safety Commission Act and the Aged Care Quality and Safety Commission Rules and the Aged Care Quality Standards or be able to demonstrate a capacity to quickly acquire this knowledge.
- Represent the Commission publicly, acting professionally and operating within the boundaries of organisational processes and legal and public policy directions.
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