Expert in End-to-End Release and Deployment Solutions

4 days ago

Sydney, New South Wales, Australia beBeeDeployment Full time $150,000 - $180,000
">Job Title: Release and Deployment Practice Lead">Job Description:">

The Release and Deployment Practice Lead is accountable for designing and governing the end-to-end ITIL-aligned Release Management, Deployment Management, and Service Validation and Testing practices. This role encompasses oversight of service partner engagement, performance metrics, governance forums, reporting, and training to ensure alignment with AP+ requirements, industry standards, and legislative obligations.

">Key Responsibilities:">
  • ">
  • Lead and govern the end-to-end ITIL Release and Deployment Management practice, encompassing people, processes, and technology.">
  • Drive enhancements and new capabilities within ServiceNow and other key release management tools.">
  • Collaborate with other Practice Leads to support the ITSM tool delivery lifecycle for in-scope ServiceNow modules.">
  • Develop and maintain the practice roadmap and strategic approach.">
  • Build strong cross-functional relationships across IT and business to design and evolve services.">
  • Ensure smooth, low-impact deployments through effective release management processes.">
  • Oversee all phases of Release Management and SDLC for AP+ products and services.">
  • Analyse current-state systems and processes to support future-state design and implementation.">
  • Apply Agile methodologies and advise on CI/CD practices to enable automated release pipelines.">
  • Chair governance forums, manage compliance and security requirements, and monitor industry trends to identify improvement opportunities.">
">Requirements:">
  • ">
  • ITIL4 (required)">
  • Certified Agile Service Manager / Agile Methodology (Preferred)">
  • 3+ years experience in Service Management">
  • Applying Release and Deployment standards across legacy and modern technology architecture">
  • Knowledge of the payments technology, IT systems and the financial industry">
">

We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team.

">

Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

">"],

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