Residential Care Team Lead

3 weeks ago


Gladstone Central, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

Southern Cross Support Services (SCSS) is a leading NDIS provider throughout Queensland. Our organization values giving clients purpose, belonging and security in their everyday lives, working in accordance with the Sanctuary Model of Care framework.

Key Responsibilities:

  • Ensure responsibility for allocated clients and their home (if applicable), overseeing all practice, process, and operations.
  • Support the implementation of NDIS Quality Standards and Human Rights for all clients, demonstrating best practice.
  • Support the Case Manager with full compliance of client profiles and assist with the implementation and review of relevant support plans.
  • Create and implement weekly client Activity Plans and meal plans as needed, with input from the client.

Requirements:

  • Flexibility across a 7 day/night roster, including shift work, periodic weekend, public holidays, night shifts & overnight sleepovers.
  • Experience in a similar senior position (desired but not essential).
  • Ability to ensure attention to detail and time management with client documentation and shift reports.
  • Hold a Blue Card for Working with Children, NDIS Worker Screening, and a valid driver's licence with own vehicle and comprehensive insurance.

We Offer:

  • Ongoing Learning & Development, including CPI training.
  • Annual FREE Flu Vaccination.
  • Reimbursement to maintain First Aid & CPR.
  • CEO Scholarship Program.
  • Sonder complete care platform – 24/7 support.


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