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Loss Adjuster

2 months ago

City of Monash, Australia The Ardonagh Group Full time

Job Summary:

The Ardonagh Group is seeking a highly skilled Loss Adjuster to join our team. As a Loss Adjuster, you will play a critical role in providing an effective and efficient claims service to our clients.

Key Responsibilities:

  • Handle all claims allocated to you, ensuring company policy, procedure, and regulatory requirements are always adhered to.
  • Refer claims that fall outside of your personal authority levels to your line manager.
  • Gather and process information as directed to support the effective assessment of more complex cases.
  • Maintain and develop your personal knowledge and skills through continued professional development and ongoing desk training.
  • Conduct the business of the company in a courteous and efficient manner.
  • Act for the policyholder and adhere to all the group's procedures and policies, including the identification and management of potential conflicts of interest and the fair treatment of customers.

Requirements:

  • Experience dealing with Major Loss Claims (£50k upwards) property damage and/or business interruption.
  • General Insurance principles and practice.
  • Class of risk, product, and market knowledge.
  • General Insurance regulation & business ethics.
  • Customer care experience.
  • IT proficiency.

What We Offer:

  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh Group.
  • Pensions scheme for when you feel it's time to retire.
  • 24-hour support for physical and mental wellbeing.
  • 1 day paid volunteering day to give back to our communities.
  • The Spotlight Awards, where we shine a light on the brightest talent across our group.

About Us:

The Ardonagh Group is a leading provider of insurance and financial services. We are committed to delivering exceptional customer service and building long-term relationships with our clients. As a Loss Adjuster, you will be part of a dynamic team that is dedicated to providing an outstanding claims service.

How to Apply:

If you are a motivated and experienced Loss Adjuster looking for a new challenge, please submit your application. We look forward to hearing from you.