IT Optimization Specialist

6 days ago

Melbourne, Victoria, Australia beBeeSoftwareSpecialist Full time $120,000 - $140,000
Job Overview

This role focuses on promoting and optimizing IT Solutions (ITS) to drive business growth across Australia and New Zealand.

The successful candidate will provide training, installation support, and technical assistance to customers in utilizing ITS effectively.

Key Responsibilities:
  • Drive the expansion of ITS sales and installations in Australia and New Zealand.
  • Collaborate with sales and service teams to identify and manage key projects promoting IT connectivity solutions.
  • Provide technical support and troubleshooting for existing installed analyzers and new projects interfacing with both IT solutions and analyzers.
  • Analyze customer IT infrastructure and offer required support for installation and operation of Radiometer IT systems.
  • Deliver training to internal teams and external customers.
  • Ensure seamless connection and operation of all IT installed systems.
Requirements:
  • Minimum 5 years' experience providing technical support for systems with software and hardware components in healthcare, medical devices, or pharmaceutical industries.
  • Bachelor's degree in Information Technology, engineering, or equivalent education and experience.
  • Experience with Virtual Server installation and technical support, Windows-based software products, and network fundamentals.
  • Proficiency in SQL management studio and SQL stored procedures.
  • Familiarity with HL7 and ASTM messaging protocols.
  • Strong scripting skills using languages like JavaScript and PowerShell.

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